Do your patients feel like they belong?
Description
This week on the podcast, we’re celebrating Valentine’s Day by exploring the power of connection in your business!
Denzil reflects on what it takes to create a space where people truly feel seen, valued, and part of a community. Drawing inspiration from Austin and Erin, the dynamic duo behind Coast Mountain CrossFit, this episode dives into how intentional actions can transform your clinic — or any space —into a welcoming haven. From small gestures to creative events, Denzil unpacks practical ways to foster loyalty and belonging for your clients and team.
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Our Guest
Austin Evans & Erin Joyce
Austin Evans discovered CrossFit at the age of 14, blending it into his sports-centered life, which at the time included junior hockey, snowboarding, football, and soccer (just to name a few!). His passion led him to coaching, and eventually, opening Coast Mountain Crossfit, a gym located North Vancouver. He thrives on inspiring his clients to surpass their fitness goals through the space and community he's built.
Erin Joyce began her athletic journey early with gymnastics and cheerleading, eventually representing Australia on the world stage. At 14, she started coaching gymnastics, sharing her love for training and helping others succeed. This set the stage for her to become a CrossFit coach a few years later, continuing in a new space with the same passion. Within her work and the world of CrossFit, Erin values the supportive community and pursuit of staying healthy and fit. Erin has been a CrossFit coach for eight years and co-owns Coast Mountain with Austin.